About Author

James W. Barratt

James W. “Jim” Barratt is a business professional with over 30 years of professional services industry experience. He is a Certified Public Accountant and has provided services to clients around the world in the areas of auditing, consulting, and government service. Jim has worked in many countries and has presented on a variety of issues at various conferences, webcasts, and live training. Jim has learned from many of the leading professional services practitioners and has served as a mentor to many staff people. He has worked at firms that were start-ups to large global entities. He has led and grown several professional services practices from scratch. In addition to his professional career, Jim has actively been involved with and served on the board of many non-profit entities over his lifetime. He enjoys traveling the world, meeting new people, and learning about cultures and societies. In both his professional and personal capacity, at his core, he enjoys helping people.

In my career, I’ve learned the importance of earning trust and how one way to attain it is by helping others. HELP: the origin of the word has such meanings as to support, to benefit, to do good, to cure. I like to think of HELP as standing for How to Eliminate Life’s Problems.

That philosophy has worked for me, and I think it is good advice for others, no matter your profession or career. Some problems and situations covered in this book are ones most professionals contend.